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‘Pedal bike scheme’ – Agreement    

W2W refers to Wheels 2 Work County Durham 

Client refers to the person signing the agreement. 

 

Purpose of the scheme 

To provide low-cost transportation for work, apprenticeships or further education.  

 

 

The aim of the project is to provide a basic means of transport to people who would struggle without it and do not have the available funds to buy their own bicycle.  We support people to access their place of employment, education or volunteering by helping them to purchase a brand-new bicycle (selected Apollo range only) and accessories, which are delivered to your door. We will not provide the cost of the bicycle we supply as a down payment on a more expensive bicycle. 

 

 

The Process 

  1. A contribution of £20.00 will be paid by you or a third party on your behalf, to W2W via bank transfer or the pay now button on the W2W County Durham   website to secure the pedal bike and kit. 

 

  1. The scheme only offers – 1 (non-electric) Pedal Bike from the 4 listed on the application form, plus the helmet and an accessory pack  

 

  1. When we receive the one-off payment, W2W will order the bicycle and kit using the information you provided on your application form.  

 

  1. We will email you a copy of the order confirmation and then the receipt once we receive it. The order confirmation email will include a tracker number so you can track your order.  Items ordered can not be changed after Wheels 2 Work has placed the order and it has been confirmed. You will also receive a text from the delivery company on the phone number you provided on your application form. You can change the delivery day however you can not change the delivery address or pick a time for the delivery. 

 

  1. You can exchange any item/s that are unsuitable but you will not be able to get a cash refund on any items provided. Any items returned but not exchanged, the value of the items will be credited back to the gift card on which they were purchased. 

 

 

After you collect/ receive the bike 

 

1. Once you have taken delivery you have confirmed acceptance of the Pedal Bike and it becomes your property therefore the bicycle is not the property or responsibility of W2W, and we DO NOT offer any after-sales support including repairs or issues that may arise thereafter. You are responsible for the day-to-day maintenance of the Pedal Bike 

 

2.  The Pedal Bike is not insured by W2W therefore It is your sole responsibility to arrange insurance cover for theft and personal injury if you wish. 

 

3. At no point does ‘Wheels 2 Work County Durham’ accept any responsibility or liability for any injury sustained to, or death of, the person named as the client in this agreement as a result of participating in the ‘Pedal bike scheme’. 

 

 

Pedal bike scheme agreement – Rider declaration 

 

I understand and agree that as the owner of the bicycle and kit, any items that are received that are faulty or unsuitable are my responsibility and I need to contact Halfords to resolve the issue. 

I understand and agree that should I change my mind after receiving my items that Wheels 2 Work can not issue a refund on the £20 one off payment until the bicycle and all kit has been returned by myself to a Halfords store 

I understand and agree that Wheels 2 Work can not issue a refund on the £20 one off payment until the bike or kit has been confirmed by Halfords as faulty 

I understand and agree that any faulty items that need to be returned to Halfords are my responsibility and I must arrange myself to return them to my nearest Halfords store for a repair or exchange. 

I understand and agree that any repairs that may arise in the future are not the responsibility of Wheels 2 Work and I must contact Halfords to resolve the issue 

 I understand and agree that any bicycle damage caused by riding the bike under the influence of drugs or alcohol, is not the responsibility of Wheels 2 Work or Halfords 

 

Client name:  

 

 

Signed:                                 Date 

 

 

 

PARENT/GUARDIAN (for Riders under 18 years old) 

 

I agree to....................................................     participating in W2W County Durham and will endeavour to ensure that he/she complies with the agreement; I accept and understand the terms and conditions and the risks involved in riding a two-wheeled vehicle. 

 

Please print name (parent/guardian):  

 

 

Signed (parent/guardian):  Date: 

 

 

Contact Tel No (parent/guardian):  

 

 

Data Protection and Photo Consent 

   

  • W2W collects your personal data so we can assess whether you are eligible for the scheme and to ensure that we can contact you in relation to your Pedal Bike agreement. 

  • Methods of contact will be by email, telephone and letter. 

  • Your personal data will be processed in line with W2W procedures and will be stored securely. 

  • Your personal data will be kept by W2W for 7 years, in line with HMRC guidelines, after which time it will be securely destroyed. 

  • The information you provide will be shared statistically by W2W with project funders for monitoring and administration purposes. 

   

 

Our Data Privacy Notice is available to view on our website www.w2wcd.org.uk  

 

W2W would like to feature its clients within the project’s promotional work.  The images and information that we gather may be used with press releases in W2W publications such as leaflets and presentations, and on occasion by partner organisations (such as funders).   

 

 

To comply with the Data Protection Act 1998, we need your permission before we take any photographs, and we would also like to know if you are happy to help us with further research for the project.   

 

Please tick if you are willing to participate in any of the following: 

 

Have your photograph taken 

 

 

I grant permission for photographs or quotations to be used for:   

 

Press releases (which may go into local media) ‘‘Wheels 2 Work County Durham’ Website and ‘Wheels 2 Work County Durham’s social media. ‘Wheels 2 Work County Durham’ publications (e.g. newsletters, reports, leaflets) 

 

 

‘‘Funders & external agencies for the purpose of case studies and monitoring reports. 

 

 

 

From time-to-time clients are approached to take part in surveys by email or phone. These surveys are aimed at enabling the performance of W2W and its partners to monitor performance, improve quality and plan future provision. Please tick if you are happy to be contacted by W2W or its partners in respect of surveys and research. 

    

 

 

At no time will your personal information be passed to organisations for commercial or sales purposes.  

   

I have read and understood the conditions of use of the information I have provided. I consent to the information and photographs being used as indicated.  I understand that I reserve the right to withdraw this consent at any time.   

   

Signed  Date  

 

 

 

 

Parent/Guardian (for Riders under 18 years old)   

   

I give permission for …………………………………………………. to participate in interviews, and/or photographs, for Wheels 2 Work County Durham.    

   

   

Signed Date 

 

 

 

 Wheels 2 Work Staff Member  

 

 

 

Signed                                                                                   Date   

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